Alken-Murray header, privacy policies page

Privacy Statement
Alken-Murray Corporation has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: http://www.alken-murray.com, and our other two websites: http://www.clear-flo.com and http://www.even-flo.com.

When you surf the Internet, your Internet browser (such as Netscape Navigator® or Microsoft Internet Explorer) automatically transmits some information to SUPER STATS, every time you access content on one of our sites. Examples of such information include the URL of the Web page you were just on (known as the "Refer"), the IP (or Internet Protocol) address of the computer you are using, the browser version you are using to access our site, the domain name of your server and the country you are from. All of this information is collected by SUPERSTATS and is used by us to diagnose problems with our server, to administer our website and to help improve our content and navigation, to better assist our visitors and clients. All of the information that is automatically submitted to us by your browser is considered Anonymous Information., i.e. information that cannot be tied back to a specific individual. For instance, we may know that 1,000 people visit this Privacy Policy today, but we do not know their names, where they live, or their date of birth.

SUPER STATS uses cookies for internal reporting. Cookies are a standard Internet technology that allow SUPERSTATS to both store and retrieve login information on a user's system. SUPERSTATS server automatically asks a new user whether his or her browser will agree to accept a cookie file. If a visitor accepts, SUPERSTATS server will identify the user's cookie for Alken-Murray's internal use, to distinguish the number of unique visitors to the different pages of our site. Cookies, by themselves, cannot be used to find out the identity of any user. Alken-Murray will only store information provided voluntarily, but this information is not personally identifiable. If for some reason you would rather not allow cookies, most browsers allow you to reject cookies or to choose which cookies to accept. You are not required to accept cookies to use the Alken-Murray websites.

The only cookies used from the Alken-Murray site belong to SUPER STATS. We do not save or distribute any information obtained for this purpose and SUPER STATS has assured us that they keep private all information obtained from the cookies they use.

This site contains links to other sites. Alken-Murray Corporation is not responsible for the privacy practices or the content of such Web sites.
By signing up for our mailing list (providing your e-mail address and name) you will receive automatic e-mail updates of our website postings, including our monthly newsletter and you will be notified of special sales. We want to offer all the latest information to our distributors and customers. We promise to keep this information private and for our own use only. Users may opt out of receiving future mailings - see Choice/Opt Out section below.

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We do add to our mailing list, the addresses of suitable people who have inquired about our products via e-mail, but we will remove them immediately, if so requested. We do not purchase lists or otherwise add the names of people who have never contacted us for assistance.

CHOICE/OPT OUT

This site gives users the following options for removing their information from our database to cease receiving future communications and to terminate our our services.

  1. You can send E-mail to newsletter@alken-murray.com
  2. Send a reply with the subject "REMOVE" and your name will be immediately striken from our list.

CORRECT/UPDATE

This site gives users the following options for changing and modifying information previously provided.

  1. E-mail: newsletter@alken-murray.com
  2. Call the following telephone numbers: 718-224-0754 or 540-636-1236

SYSTEM DIAGNOSTIC FORMS

We collect information on our system diagnostic forms to assist us with diagnosing your system problems, so that we may offer a prescription of our products or other assistance. You may choose to fill in as much or as little information as you wish, but please be aware that limited information may limit our ability to offer assistance. All information collected is kept private, for our use only. Please follow OPT OUT procedures to be removed from our mailing list.

DISTRIBUTOR APPLICATION

We collect information about your company, what it sells, its financial stability, etc. in order to decide whether an applicant is qualified to represent the product lines of our company. If you do not fill in this information, we will be unable to determine your suitability for this job. This information is kept private, will never be disclosed outside of our company, and is only viewed by those persons in a position to decide if the applicant is suitable.

SECURITY/ORDERS

We do not collect charge card numbers, addresses etc. from our website. We do not employ a shopping cart for ordering, as our products are sold by prescription, after we have evaluated your system information.

If you are an Alken-Murray customer, you are electing to purchase products that require you to supply certain information to establish the billing and shipping relationship. For instance, your name, address, phone number, and potentially your credit card number must be provided to initiate an order. That information is only available to authorized Alken-Murray personnel for filling your order and billing for products ordered.

When this information is provided to us, by phone or fax, in connection with an order, we will use it ONLY for that order. The data is kept on our main bookkeeping system, in a directory that is available only to three people in our company. All printed copies of this data are securely maintained, or shredded, before being discarded.

CONTACTING THE WEBSITE

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

Miss Valerie Anne Edwards
P.O. Box 718
Flint Hill, VA 22627

valerie@alken-murray.com

-or-

Alken-Murray Corporation
P.O. Box 400
New Hyde Park, NY 11040
customer-service@alken-murray.com

 SPAM POLICY

If we receive a report that an official Alken-Muray distributor is utilizing SPAM to market products with the Alken-Murray brand names (Alken, Clear-Flo, Even-Flo,Enz-Odor, Treat-A-Loo, Bio-Nutrient, Alken Solutions, and Alken Treatment) , the distributor will be contacted to rectify the situation immediately, and if a second complaint is received, they will lose the right to purchase from us and will be removed from our website distributor index.

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